Question 1

Can my order be customised?

Accepted Answer

Yes, all of our products are made to order and therefore can be adjusted to fit your taste and requirements. Please contact tokenoftheforest@gmail.com to discuss your ideas.

Question 2

Can I collect my order?

Accepted Answer

Yes, we are based near Needham Market in Suffolk. If this is convinient, you are more than welcome to swing by the workshop to pick up your item(s).

Question 3

How long will my order take to arrive?

Accepted Answer

Every order is different and therefore we can't provide a standard shipping time. Before you purchase an item, please contact tokenoftheforest@gmail.com so we can arrange delivery cost and lead time.

Question 4

Are your products suitable for outdoor use?

Accepted Answer

Yes, the majority of our products are suitable for indoor and outdoor use which are stated in the product description. However, there are some exceptions. Please get in touch for more details tokenoftheforest@gmail.com.

UK WIDE DELIVERY AVAILABLE ON ALL ORDERS

TOTF Help Centre

Frequently asked questions

Can my order be customised?

Can I collect my order?

How long will my order take to arrive?

Are your products suitable for outdoor use?